INDULTA JPay Music Upload Questions

These are commonly asked questions and scenarios that you will run into while answering tickets.

How long does it take for my music to appear on the JPay kiosk?
Depending on the selection that the artist(customer) chose, it could take 14-30 business days or 30-60 business days after the project has been delivered to...
Mon, 3 Apr, 2023 at 5:25 PM
I am interested in getting my music onto JPay.
If you want to get your music on JPay,  please check out our INDULTA website by clicking here and selecting the partner with us, music upload, or upload you...
Mon, 3 Apr, 2023 at 5:27 PM
I paid and finalized my upload and would like to add promotion to it.
If you are asking to add one of our marketing services/promotions then we can do that.  You will not be able to do it from your end, however, you can choose...
Mon, 3 Apr, 2023 at 5:29 PM
What happened to the Editor's Choice promotion package that INDULTA offered?
We have replaced the Editors Choice promotional package with the option to have your project advertised in our INDULTA magazine.  Having your project featur...
Mon, 3 Apr, 2023 at 5:31 PM
How much does it cost to advertise my music in the INDULTA magazine?
Magazine Marketing Option - Have your project featured and advertised in our INDULTA magazine by choosing one of the following options.  By selecting to hav...
Mon, 3 Apr, 2023 at 5:33 PM
If an artist forgets to upload artwork....
After reviewing your project upload (enter project name), I see that you selected to upload the artwork to accompany your track/album to upload to JPay.  Ho...
Mon, 3 Apr, 2023 at 5:37 PM
How does an artist(customer) check to see if their project is live on JPay?
First, verify that the project has been entered into FUGA and approved and delivered by an INDULTA employee. After verification, send the following resp...
Mon, 3 Apr, 2023 at 5:40 PM
If an artist(customer) forgets to upload audio file.
While attempting to upload your project, enter project name, and prepare it to be sent to JPay, I see that you did not include the audio file for that track...
Mon, 3 Apr, 2023 at 5:43 PM
Artist asking about bank/royalties showing no sales as of yet.
JPay only updates our system with sales and royalties once every quarter.  Your bank on the INDULTA site will say "no sales yet" until we recei...
Sun, 9 Apr, 2023 at 2:56 PM